SupportCandy – Usergroup v3.1.6

Name: SupportCandy – Usergroup v3.1.6 | ElevateGpl
Price: 249.00 INR
Availability: InStock

-95%

Version :

v3.1.6

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SupportCandy – Usergroup v3.1.6

Membership Category Products

Original price was: Rs4,956.00.Current price is: Rs249.00.

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Categories: Membership, WordPress Plugins Tags: plugins, support candy plugin, SupportCandy, SupportCandy – Usergroup, supportcandy demo, supportcandy documentation, supportcandy reviews, supportcandy shortcode, supportcandy wordpress plugin, user, Usergroup, wordpress, wordpress plugin, Wordpress Pluginz, wp premium plugin

SupportCandy – Usergroup

The SupportCandy Usergroup feature is designed to organize and manage different types of users (support agents, customers, and admins) by grouping them into various user groups. This allows for better control over access, permissions, and ticket management, enabling you to tailor the experience for different types of users in your support system.

Key Features SupportCandy – Usergroup

Role-Based Access Control (RBAC):
- You can assign specific roles or permissions to each SupportCandy – Usergroup. For example, some user groups may only have access to view certain tickets, while others may be able to respond, close, or delete tickets.
Assign Tickets to Specific User Groups:
- Tickets can be assigned to specific user groups. For example, you might have a Billing usergroup for agents who handle billing issues, or a Technical Support group for agents who deal with product-related problems.
Access to Knowledgebase and FAQs:
- You can control which user groups have access to view and manage specific knowledgebase articles or FAQs. For example, the admins might be the only group that can create and edit knowledgebase articles, while customers can only view them.
Restrict Ticket Viewing and Editing:
- Usergroups can be restricted to view only certain tickets or only tickets that belong to their assigned department. For example, a Shipping usergroup may only be able to view tickets related to order fulfillment, while a General Support group may handle a wider range of customer issues.
Custom Permissions and Notifications:
- SupportCandy lets you set up custom permissions for each group. For example, you can decide which usergroup has the ability to assign tickets, close tickets, reply to tickets, or even edit customer information. This ensures that your team can operate efficiently without overstepping their boundaries.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

Instant access to all plugins and all themes including all future releases
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

We Only provide WHMCS Module, how you can nulled any module step only !
Instant access to all plugins and all themes
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.