SupportCandy – Timer v3.1.4

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SupportCandy – Satisfaction Survey v3.1.5 Original price was: Rs4,956.00.Current price is: Rs249.00.
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SupportCandy – FAQ Integration v3.0.5 Original price was: Rs4,956.00.Current price is: Rs249.00.

SupportCandy – Timer v3.1.4

Membership Category Products

Original price was: Rs4,956.00.Current price is: Rs249.00.

SupportCandy – Timer

SupportCandy is a powerful WordPress plugin for managing support tickets, and integrating a Timer feature can be extremely useful for tracking the time agents spend working on tickets. SupportCandy – Timer can help improve productivity, track performance, and ensure your team is meeting response and resolution time goals.

Options for Adding a Timer to SupportCandy

1. Built-In Timer Feature in SupportCandy (Pro Version)

SupportCandy – Timer Pro doesn’t have a built-in timer feature by default, but there are ways to add simple time tracking to your support tickets using some customization or third-party solutions.

2. Using Custom Fields for Time Tracking

One simple way to manually track time spent on a ticket is by adding SupportCandy – Timer to the SupportCandy tickets where agents can log their start and end times.

  • Add Custom Time Fields: You can add two custom fields to the ticket — Start Time and End Time. Agents can then enter the time when they begin working on the ticket and when they resolve it.

  • Calculating Time: If you want to automate the time calculation (i.e., subtract the start time from the end time), you’ll need to write a custom plugin or use custom code to do this.

  1. Show Fields in Ticket: Use the ACF functions to display these fields on the ticket view in SupportCandy – Timer.

  2. Calculate Time: You can add a simple PHP script to calculate the difference between the start and end times and display the total time spent on a ticket.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email  or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

  • Instant access to all plugins and all themes including all future releases
  • Unlimited domain usage
  • Regular Updates as of when available. Usually, updates are released daily.
  • Before purchasing, please read the Terms and Conditions & Refund Policy.
  • If you have any questions, please first read the FAQs.
  • If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
  • Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
  • Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

  • We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
  • We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
  • We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

  • Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
  • Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

  • We Only provide WHMCS Module, how you can  nulled any module step only !
  • Instant access to all plugins and all themes 
  • Unlimited domain usage
  • Regular Updates as of when available. Usually, updates are released daily.
  • Before purchasing, please read the Terms and Conditions & Refund Policy.
  • If you have any questions, please first read the FAQs.
  • If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
  • Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.

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