Version :
v3.1.5
Rs4,956.00 Original price was: Rs4,956.00.Rs249.00Current price is: Rs249.00.
SupportCandy is a great tool for managing customer support tickets, and adding a Satisfaction Survey feature allows you to gather feedback from your customers after resolving a support ticket. This helps improve your service by understanding what customers liked and where you can improve.
Customer Feedback: SupportCandy – Satisfaction Survey valuable insights on how customers feel about the support experience.
Service Improvement: Identify areas where your support team is excelling or needs improvement.
Customer Engagement: Show your customers that their opinions matter by asking for feedback after each support interaction.
Quality Control: Keep track of support quality over time and ensure that you're meeting customer expectations.
SupportCandy – Satisfaction Survey Pro includes a built-in satisfaction survey feature, making it easy to integrate with your support tickets. Here's how you can set it up:
Go to SupportCandy Settings:
In your WordPress dashboard, navigate to SupportCandy > Settings.
Look for the Satisfaction Survey section in the settings menu.
Customize the Survey:
SupportCandy allows you to customize the survey question. For example, you can ask a simple question like:
"How satisfied were you with the support you received?"
"Was your issue resolved to your satisfaction?"
"How would you rate your experience with our support team?"
You can also customize the response options, such as using a 1-5 scale or a Yes/No option.
1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.
2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.
3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.
4. If you have any questions, please contact us by email [email protected] or create a ticket on this page
5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.
6. The response time can last up to 6 hours.
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