Support – All in-one Laravel Help Desk Support Management Solution

Name: Support - All in-one Laravel Help Desk Support Management Solution | ElevateGpl
Price: 410.00 INR
Availability: InStock

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Support – All in-one Laravel Help Desk Support Management Solution

Premium Category Products

Original price was: Rs1,577.00.Current price is: Rs410.00.

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Categories: Premium, PHP Scripts, Scripts & Code Tags: client support, customer support, faq, help desk, laravel support system, laravel support ticket, laravel ticket management, problem, support, Support - All in-one Laravel Help Desk Support Management Solution, ticket, ticket system

InfySupport – All in-one Laravel Help Desk Support Management Solution InfySupport is Digital tickets management system that allows customers to raise issues and trace its status and responses. it offers your team / agents to use it and its come up with very smooth and easy flow.

Feature Description:

Here are some Key Features and Concepts that InfySupport provides.

Beautiful Website

The landing page helps customers to find details about you. InfySupport comes with beautiful landing page which help customers to register into system and create tickets. Customers can search public tickets and check comments on that tickets. Sometimes they don’t need to create a ticket at all. as same tickets will be created by some other users too. Customers must have to do registration into system while submitting their first ticket. Later they can log in into a portal and track their ticket status there.

Beautiful Admin Panel

We have created a beautiful and easy-to-use admin panel to manage your information and tickets. You can create new stuff and update the contents from there.

Dashboard

All the information at a glance about what’s happening in the support system. How many tickets submitted so far. How many tickets are still active and how many are closed. It is the place where system admin can have a complete idea about his site.

Agents

Agent will play import role in this system as they are going to manage the customers and their tickets. Admin can manage all agents from Agents menu. See their profile information and make edits if needed. Even he can create and delete the agents.

Customers

Customers will be handled by agents. Customer will create tickets and raise issues to support system. They cal also do a login and check his tickets that they created. They can add comments to tickets.

Tickets

Admin can see all the tickets that are in system in this module. Admin can also create new tickets on behalf of customer and assign it to related agent. Admin can delete a specific ticket too and able to change the ticket status.

FAQs

Manage your website FAQs in this module to answer users’ frequently asked questions.

Settings

Various settings related to support system branding like, name, company url, logo, footer, company address, social media links etc. can be managed from this section.

Agent Portal

Agents can see their tickets into their panel. they can see lists of tickets that are assigned to him and take actions on related tickets, once customers issue get resolve agent can close ticket.

Customer Portal

Customers can do login and allow to access tickets created by him. customers can track their ticket status in their dashboard and close ticket if their issue is solved.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email support@elevategpl.com or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

Instant access to all plugins and all themes including all future releases
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

We Only provide WHMCS Module, how you can nulled any module step only !
Instant access to all plugins and all themes
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.